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A.8.20ISO 27001:2022 Annex A

Networks security

ISO/IEC 27002:2022 attributes

Control type
Preventive · Detective
Security properties
Confidentiality · Integrity · Availability
Cybersecurity concept
Protect · Detect
Operational capability
System and network security
Security domain
Protection

Attribute tags as published in ISO/IEC 27002:2022, compiled from public listings — confirm against your licensed copy.

Plain-language summary

Securing, managing and controlling your networks and network devices — firewalls, switches, routers, wireless — so that the information moving across them and the systems connected to them are protected, including the plant-floor equipment that often shares the office network.

What the clause is really asking

This is the general network control: it asks you to protect the network as a whole and the devices that run it. In practice that means knowing what your network looks like (a current diagram showing zones, internet links, remote access and wireless); assigning responsibility for network devices; hardening them (default passwords changed, firmware current, unused ports and services disabled, management interfaces reachable only from an admin network); controlling and reviewing firewall rules; authenticating the users and devices that connect, wireless included; and logging and monitoring traffic and device changes. For manufacturing and warehousing the real exposure is usually the flat network: PLCs, HMIs, barcode scanners, label printers and CCTV sitting on the same address range as the office PCs that receive phishing emails. Many of those devices cannot be patched or run security software, so the network around them is their protection — which is why this control, 8.21 and above all 8.22 belong together. The common misunderstanding is that a firewall at the internet edge equals network security; most damage happens inside the perimeter.

What auditors look for

Auditors ask for the network diagram and check whether it is current by walking a comms room or asking where a specific device sits. They pull the firewall rule base and look for 'any-any' rules, rules with no owner or reason, and the date of the last review. They ask who can log in to switches and firewalls, how, and whether default credentials remain. On a plant they ask which network the production equipment is on and whether a laptop plugged into a spare port on the shop floor would reach the server room. The hard question: show me the last firewall rule review and what you removed.

Typical evidence

Current network diagram with zones, internet links and remote-access connections; network device inventory with owners and firmware versions; device hardening baseline; firewall rule base with rule owners and documented reviews; admin access list for network devices with MFA; wireless security configuration; network logs and monitoring alerts; change records for network device changes.

How to comply — recommendations

Draw the network as it is today — one page showing zones, links, remote access, wireless and where the production equipment sits — and keep it under document control. Build a device inventory and a short hardening baseline: default passwords changed, firmware current, unused ports and services off, management only from an admin network or jump host. Review firewall rules twice a year; every rule needs an owner and a reason, and stale ones go. Use enterprise wireless security with individual credentials or certificates for staff, and a separate guest network. Send firewall and switch logs to a central place and alert on admin logins and configuration changes. Route network changes through change management.

Common nonconformities

No network diagram, or one years out of date; firewall rules with no owner, reason or review; permissive 'any-any' rules; default credentials on switches or wireless access points; network device firmware unpatched for years; production equipment on the office network with no separation; shared admin accounts on network devices; network logs not collected or never reviewed.

Related clauses

ISO/IEC 27002:2022 8.20 (guidance); ISO 27001 8.1; Annex A 8.21 (network services), 8.22 (segregation of networks), 8.9 (configuration management), 8.15 (logging), 8.16 (monitoring activities), 5.14 (information transfer), 8.2 (privileged access); NIST CSF 2.0 PR.IR (technology infrastructure resilience), DE.CM (continuous monitoring); IEC 62443 (industrial automation security).

Resources for this clause

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