Module 1 of 10 · ~7 min video + quiz
The 2026 Edition and How a QMS Actually Works
Strip away the certificates and acronyms and a QMS answers one question: how does this organisation reliably give customers what it promised — and get better at it every year? This module sets the engine (PDCA mapped onto clauses 4–10), the process approach, the handful of load-bearing places the 2026 edition changed, and the transition clock.
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After this module you can
- ✓Explain what a quality management system is for — in business terms, not certification terms.
- ✓Describe the PDCA cycle and the process approach, and map both onto clauses 4–10.
- ✓List the substantive changes ISO 9001:2026 makes to the 2015 edition and say which clauses they live in.
- ✓Explain risk-based and opportunity-based thinking as two distinct disciplines.
- ✓Sketch the expected transition timeline and what a certified organisation must do inside it.
The method for this module
- Read Module 1 in the course study guide (~100 min for the whole method, not the video).
- Standard reading: ISO 9001:2026 — foreword, introduction and clauses 0–3; skim the headings of clauses 4–10 — in your own licensed copy.
- Watch the video above — the guided lesson that ties them together.
- Take the quiz below, closed notes. Pass mark 80% — below it, re-study what you missed and take a fresh attempt.
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Module 1 quiz
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