8D Problem-Solving Toolkit (Excel)
A disciplined, evidence-driven 8D your customer and your auditor can follow — from containment to a verified root cause to a fix that stays fixed.
The full 8D method in one working workbook: a D0–D8 report with Is/Is-Not, the three-legged 5-Why and an Ishikawa canvas built in — you fill the fields, not the theory.
Instant download through Payhip · no delivery charge · 14-day full refund
Real pages from the actual files — click any preview to enlarge.
What's inside
8D report, D0 to D8
The whole report on one sheet with a live progress tracker: prepare and emergency response, team, 5W2H problem definition, containment in every location, root cause, corrective actions, validation, prevent recurrence and closure.
Is/Is-Not analysis
The grid across ten dimensions — what, where, when, how big — with prompts in every row.
Three-legged 5-Why
One chain each for occurrence, detection and systemic, with a read-it-backwards logic check.
Ishikawa canvas
A six-M brainstorm paired with a cause-evaluation table, so causes are rated and verified rather than guessed.
Read-me
The nine disciplines at a glance and how to use the workbook.
One Excel workbook, five sheets.
Also in Everything Bundle ($149) and Problem-Solver Pack ($49).
Root cause with three legs, not one line
D4 as it arrives: occurrence, detection (the escape point) and systemic causes each get their own row and their own verification evidence — so the report can't close on “operator error”.
See it used
Who it's for
Quality, engineering and operations teams answering customer complaints, recurring defects and formal 8D requests.
The details
- Works with
- Excel 2016 or later, including Microsoft 365. Plain .xlsx — no macros, no add-ins, nothing to install.
- Licence
- Licensed for your own and your organisation's use — every site and every user, with no per-user fees. Not for resale, redistribution or republication.
- Updates
- Free updates for existing buyers whenever the workbook is revised, sent as a Payhip product update.
- Refund
- If it isn't right for you, email hello@qlause.app within 14 days of purchase for a full refund. No reason needed.
Questions
Will my customer accept it?+
The structure follows the common 8D expectations — containment, a verified three-legged root cause, validated corrective action and prevent-recurrence read-across. Where a customer prescribes its own 8D form or portal, use theirs; the analysis you did here transfers straight across.
Can the whole team use it?+
Yes. One purchase covers your organisation — every site and every user. What it doesn't cover is reselling it, handing it to other organisations or republishing it.
What if it isn't what I need?+
If it isn't right for you, email hello@qlause.app within 14 days of purchase for a full refund. No reason needed.
8D Problem-Solving Toolkit (Excel)
Instant download · licensed for your whole organisation · 14-day full refund
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Qlause toolkits are interpretive tools written in our own words — not a substitute for the standards, which you need to hold licensed copies of (from SABS or ISO). All templates & toolkits