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8.3.4ISO 9001:2015

Design & development controls

Plain-language summary

Control the design as it progresses: reviews to judge progress, verification that outputs meet inputs, validation that the product works in the real application — problems acted on, everything recorded.

What the clause is really asking

Controls ensure: results to be achieved are defined; reviews evaluate ability to meet requirements; verification confirms outputs meet inputs; validation confirms the product meets application requirements; necessary actions taken on problems; records kept.

What auditors look for

Auditors distinguish the three Vs in your records: review (project judgement), verification (calculation/test against spec), validation (does it work in use). A project with reviews but no validation, or validation after launch, draws findings.

Typical evidence

Review minutes; verification test reports/calculations; validation reports; action tracking from reviews.

How to comply — recommendations

Keep three distinct record types — review, verification, validation — even if meetings combine them. Validation must reflect real use conditions, and finish before customer shipments.

Common nonconformities

Validation done on prototypes only, never production-representative parts; review actions untracked; verification 'by experience' with no record.

Related clauses

IATF 16949: extended by 8.3.4.1-8.3.4.4

In the book

Chapter 8Operation — Where the Product Is Won or Lost treats this clause family in full: what it is really asking, what auditors look for, the evidence that satisfies, how to make it work on a real floor, and where companies stumble.

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