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5.2ISO 22000:2018

A food-safety policy that means something

Plain-language summary

A short, clear statement from leadership of their commitment to making safe food - communicated, understood and actually lived.

What the clause is really asking

The policy is the public promise that anchors the whole system. It should suit your business, commit you to meeting legal and customer requirements and to continual improvement, and frame your food-safety objectives. The intent is a genuine compass for behaviour, not a poster nobody reads.

What auditors look for

Auditors check the policy is approved at the top, available, and - crucially - understood by ordinary staff. Expect them to ask an operator or cleaner what the company stands for on food safety. A polished policy that the floor cannot relate to is a weak signal.

Typical evidence

Signed food-safety policy; communication and induction records; evidence of staff understanding; policy review records

How to comply — recommendations

Keep the policy brief and in plain language, signed by the most senior person on site, and translate it into whatever languages your workforce speaks. Reinforce it at induction and on the floor, not just on a notice board. Review it when the business or its risks change.

Common nonconformities

Policy not understood by staff; out of date; no commitment to legal/customer requirements; only available in one language

Related clauses

ISO 22000 5.1, 6.2 (objectives), 7.3 (awareness)

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