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10.2ISO 22000:2018

Continually improving the system

Plain-language summary

Keep making the food-safety system better over time, using the evidence the system produces.

What the clause is really asking

A static system slowly falls behind emerging hazards, new expectations and its own weaknesses. This clause requires you to continually improve the suitability, adequacy and effectiveness of the FSMS, drawing on analysis, audits, corrective actions, verification and management review. Improvement should be deliberate and evidence-driven, not accidental.

What auditors look for

Auditors look for a genuine flow of improvement - changes prompted by data, audits and reviews, with measurable benefit - rather than activity for its own sake. They will trace whether the system is demonstrably better than it was, and how leadership drives that.

Typical evidence

Improvement actions linked to data/audits/reviews; objective trends showing improvement; management-review improvement outputs

How to comply — recommendations

Treat improvement as a continuous habit fed by your own data - trends, audit findings, corrective actions, review decisions. Prioritise improvements that reduce real food-safety risk, and measure whether they worked. Let management review be the engine that keeps improvement deliberate.

Common nonconformities

No evidence of improvement over time; improvements not linked to data or risk; activity without measurable benefit

Related clauses

ISO 22000 9.1, 9.3, 10.1; ISO 9001 10.3

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